Operations Associate

Job Summary

We are currently looking for a Operations Associate to join our team! Our Operations team maintains files, processes change requests, and provides status updates for policies within Americo's administrative systems, in accordance with State and Federal guidelines.

Key Responsibilities

• Process policy update requests
• Prepare written correspondence to policy owners and agents
• Create disbursements and financial transactions
• Research problem situations to correct user or system errors
• Work on special projects as assigned
• Meet all service level agreements on processing requests

Knowledge, Skills, and Abilities

• Independent problem-solving abilities
• Ability to complete less complex financial and non-financial requests
• Ability to multi-task while accomplishing work-related items
• Detail-oriented with a strong attention to deadlines
• Ability to prioritize work to ensure timely completion of all tasks
• Computer proficiency
• Excellent organizational skills
• Typing speed of at least 40 wpm
• Ability to work in a team environment

#AMERICO